Martha Bousek

If you want to read one book about learning, I highly recommend this one. In short, Nick differentiates between providing resources to address existing concerns (PULL) and providing emotional experiences to build capabilities (PUSH).

"Do less, then obsess." Top performers engage in fewer activities but put in more concentrated effort. A graph in the book shows that people who "do more, then stress" (high effort, low focus) perform at the same level as those who "do less, no stress" (low effort, high focus). However, top performers who "do less, then obsess" perform 50% better!

"We created teams ... for maximizing the unique qualities of each individual." Marcus advocates for discovering our best selves and understanding how each of us contributes uniquely.

This concept is widely known. As Simon says, "In business it doesn't matter what you do; it matters why you do it."

The building blocks of a conversation are like the floors of a building. To move on from aggression, emotions or resistance, you must follow a process of continuous process of steps to reach the "attic", where you can finally wrap things up and close the deal. 

Unfortunately, the book is only available in German. It translates into "The decision is yours". The author demonstrates that life is within your control, even when it feels like things are happening to you. Gaining control over your own life can lead to greater satisfaction.